67% of millennials would rather shop online
Around 67% of millennials would rather shop online and they hold the buying power of the future. 68% of female online shoppers say they check product reviews before making a purchase decision, whilst a VoucherBin study revealed in the past year 81% of online buyers had used a voucher code.
Add, Remove or Amend Products at Your Leisure
With Pivotal Web Solutions’s online shops, there’s no limit to how many products and photos you can upload to your retail website and publishing them is a quick and simple process.
We have valuable tools, resources, skills and experience in delivering successful retail websites that can benefit you and your retail business and get your website visitors buying.
Creating a Delightful Online Shopping Experience
Just like in a physical shop, you want your stock to be well-organised and displayed on your online shop to ensure that your customers enjoy a brilliant buying experience. Using our expert knowledge, our team can incorporate many innovative features to personalise the online shopping experience.
- Product Reviews, Photos & Descriptions
Approximately 90% of consumers abandon a purchase because of poor product descriptions. With our copywriting skills, powerful product descriptions can be displayed alongside appealing product images and prices with options to ‘add to basket’.
- Vouchers & Special Offers
Your customers will thank your online shop for the ability to use promotional codes and gift certificates to enjoy exclusive discounts.
- A Valuable Tailored Online Shopping Experience
Secure customer logins to private areas on your website that can remember customers’ buying behaviours for more personal shopping. An online shopping basket can track what products website visitors have reserved in case they forget about them or leave your website and return later. Order tracking keeps your customers informed of their purchase’s progress.
- Live Chat for Improved Customer Service
We can set-up smart live-chat features enabling your team to communicate with customers in real-time online. Online brochures can be downloaded, with or without a password, to showcase all your products in one place and to serve another way to keep customers informed about what you offer.
- Secure Online Payments & Easy Browsing
Smart filters such as ‘price’ or ‘brand’ narrow down your customers’ searches, whilst intuitive menus and intelligent search options make your online shop easier to navigate. When customers find what they like, a protected virtual ‘checkout’ means they can make safe financial transactions online.
If the above features are not quite what you were looking for your online shop, we can investigate other solutions to meet your unique requirements!
Making Life Easier with Mobile-Responsive Websites
More people now research products and browse on tablets and phones yet Desktop is still the most popular device for making a final purchase. We ensure your online shop is mobile-friendly and adjusts to fit any screen size.
If you’re a retail business looking to sell professionally online, contact us for a free, no-hassle consultation to discuss your new and improved website today.