Quantcast

Social Media Management

A Valuable Real-Time Connection to Your Customers

Social media is an essential form of marketing for all businesses. It allows you to engage with potential customers, get real-time product and service feedback, and develop a loyal customer base.

At Pivotal Web Solutions, we know how time-consuming, and sometimes overwhelming, Social Media Management can be. When you are busy running a business, it can be easy to neglect this form of marketing. We are here to help you listen and engage with your customers.

Like the idea of becoming a leader in your field within the digital world? We specialise in all platforms of social media, including Facebook, Twitter, Instagram, Google+, LinkedIn and Pinterest and we will suggest other mediums that are relevant to your business to help get the word out about you and your business to the people that matter. We also offer paid social media advertising.

social media management
We also run regular Social Media for Business training courses for beginner and intermediate users See Courses

Capture Your Customer’s Journey

Think about your customer’s online journey. They find you on Google or Yell, they browse your website and purchase your products, they review your products, they head to Facebook and Twitter to tell their friends, they post pictures on Instagram.

If you can capture and engage with this journey, it will allow you to understand your customers’ habits and behaviours and ensure that they will become repeat customers. They are also likely to influence friends and family in their purchasing habits.

Let us ensure you tap into your customer’s journey at the right time in the right way.

Contact us for Social Media Management today.

Why Pivotal Social Media Management?

  1. Daily Posting to All Your Social Media Platforms

    We work our social media elves hard to make sure that you have good, relevant content being posted on your social media platforms every day.

  2. Monthly Reports

    So you can see what works, what doesn’t work and what difference it is making to your business.

  3. We’ll look After Your Customers

    By monitoring mentions of your business on social media we can alert you to any positive or negative feedback and respond quickly to your customers.


Your Social Media Management Project

  1. We find out from you what you want to get out of social media, which platforms are best for your business and get to know you and your company.
  2. If you haven’t got social media profiles already set up, we establish profiles for you. If you already have profiles, we get to work optimising your accounts for success.
  3. We then develop a content plan for each month, focusing on the social media platforms agreed upon. We send this to you so you can give us feedback in advance about what is to be posted.
  4. After scheduling your daily social media posts and keeping an eye on your business page’s messages and notification we send you a monthly social media report to make sure you are happy with our social media management service.

Sound good? Drop us a message and we’ll contact you about your new project.

You may also be interested in:

Recent Projects